Born from Music Passion

If you have any general questions please send an email to hello@theindependentlabel.com or complete the form below.

Partnership and Business Opportunities

For information on our partnership business enquiries and sponsorships please send us an email to partnership@theindependentlabel.com.

Payment

We accept the following credit and debit cards (Visa, Mastercard, American Express, Discover, Diners and JCB), PayPal, Google Pay and Apple Pay via compatible devices. We also accept Klarna payments at checkout, for more information about Klarna please visit https://www.klarna.com/uk/

Upon receiving your order, we may carry out a standard pre-authorisation on your payment method to ensure there are sufficient funds to fulfil the order. If the billing information is incorrect or incomplete, this may lead to a delay in processing your order and we may contact you for confirmation before your order is processed and despatched.

Order Conformation

You will receive an order confirmation email a few minutes after you place your order. Please check your junk or spam folders if it does not appear in your inbox.
Please review the order confirmation and if you have any questions about your tracking or delivery shipment, please send an email to sales@theindependentlabel.com.
You’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or delivery shipment, please send an email to sales@theindependentlabel.com.

Further information is also available on our Delivery & Returns page.

Privacy and Cookie Policy

If you have any questions about your personal data, our privacy policy, or if you would like further information how we process your personal data, please send an email to privacy@theindependentlabel.com.
Alternatively, information on our Privacy Policy can be found here: Privacy & Cookie Policy

Email

General Enquires – hello@theindependentlabel.com
Sales and Order Enquires – sales@theindependentlabel.com
Partnership Business and Sponsorship Enquires – partnership@theindependentlabel.com
Vacancies – vacancy@theindependentlabel.com
Privacy and Data Protection Enquires – privacy@theindependentlabel.com

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